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Westlake DermatologyPosted 1 month ago
EXPIRED

Office Manager

On-siteAustin, Texas, United States

Full TimeMedium

Job Summary

Oversee day-to-day clinic operations and workflow efficiency while supervising, coaching, and developing clinical and administrative team members. Manage staff scheduling, timekeeping, and performance accountability, supporting onboarding and training for new hires. Maintain high standards for patient experience and service excellence by monitoring clinic KPIs, productivity, and operational metrics. Ensure compliance with company policies, safety standards, and regulatory requirements while partnering with providers to support clinic flow. Address and resolve patient or staff concerns professionally and promptly. Current employee in good standing with demonstrated leadership skills required.

Required Qualifications

  • Current employee in good standing
  • Demonstrated leadership skills and ability to manage a team
  • Strong organizational and problem-solving abilities
  • Excellent communication and interpersonal skills
  • Understanding of clinic operations, scheduling, and patient flow
  • Ability to multitask in a fast-paced environment

Desired Qualifications

  • Prior supervisory or lead experience preferred
  • A positive, solutions-oriented mindset
  • High level of professionalism and accountability
  • Commitment to supporting team culture and collaboration
  • Strong attention to detail and follow-through
  • Passion for delivering exceptional patient care

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