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AirbnbPosted 1 month ago

Office Manager, Tokyo

On-siteTokyo, Tokyo, Japan

Full TimeLargeE-commerce Platform

Job Summary

Coordinate daily office operations, support local leaders, and facilitate gatherings and leadership visits in the Tokyo office. Serve as a visible presence for employees, visitors, and guests while maintaining hospitality standards across meeting rooms and shared environments. Partner with vendors to ensure consistent service delivery, track operational requests, and proactively address issues or escalate to regional counterparts. Provide administrative support to the Country Manager, including calendar booking, meeting coordination, and room scheduling for executive meetings. Monitor workplace conditions and employee feedback to identify improvement opportunities and communicate recommendations to the regional leader.

Required Qualifications

  • 5+ years of experience in office management, workplace experience, hospitality, events, administration, employee experience, or related fields
  • Strong organizational and project coordination skills
  • Experience coordinating meetings, events, leadership visits, or workplace programs
  • Excellent communication and interpersonal skills
  • Strong attention to detail and follow-through
  • Ability to manage multiple priorities and work effectively in a fast-paced environment
  • Hospitality mindset with a passion for creating positive experiences
  • Strong problem-solving skills and sound judgment
  • Full professional proficiency in English and Japanese
  • This position needs to be based in the Tokyo office 5 days a week

Desired Qualifications

  • Experience partnering with vendors and cross-functional stakeholders is preferred

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