Office Manager

Coach staff, manage office workflow, and answer high-volume calls to solve customer concerns with empathy and efficiency. Maintain accurate account records, assist with technician and sales scheduling, oversee accounts receivable and payment processing, and respond to service messages and escalations with poise. Provide day-to-day direction and mentorship to the administrative team while building a supportive office culture where every interaction reflects Pest USA's professionalism. This full-time, in-office role requires strong leadership instincts and familiarity with Microsoft Office and Adobe; PestPac experience is a bonus. Applicants must be legally eligible to work in the U.S.