Office Manager
$55,000–$65,000 year
On-site · Springfield, Missouri, United States
Job Summary
Office Manager responsible for end-to-end office operations, including scheduling, customer service, financial administration, compliance documentation, HR support, vendor/subcontractor management, and payroll. The role coordinates between clients, field teams, and insurance partners using job management software, drafts correspondence, prepares reports, and oversees onboarding/offboarding, training, and performance reviews while ensuring policy compliance and accurate record-keeping. The position requires managing Administrative Assistants, Receptionist/Dispatchers, and Accounting/AP AR staff, maintaining office culture, and driving franchise goals through data-driven monitoring of KPIs.
Required Qualifications
- Proven ability to oversee multiple tasks simultaneously
- Excellent communication, organization, and client service skills
- Strong attention to detail, documentation, and compliance accuracy
- Effective decision-making and problem-solving skills
- Able to work independently and collaboratively
- Working knowledge of current business software technologies
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