Office Manager
On-siteWest Springfield, Massachusetts, United States
Job Summary
Oversee daily office operations, systems, and workflow to support company goals while reviewing customer sales folders for accuracy and ensuring all required documentation is complete. Design and implement office policies and procedures to improve efficiency, recruit, onboard, and train new office employees, and supervise staff to ensure high performance and positive morale. Manage employee time and attendance tracking, payroll-related reporting, vendor communications, and schedule coordination to keep supplies stocked. Maintain confidentiality and handle sensitive information with professionalism in a fast-paced service environment. Join a mission-driven company with strong values and a people-first culture, where you will have career development opportunities in a high-demand industry working with a national leader in backup power solutions.
Required Qualifications
- Minimum 2 years of experience in office management or a related administrative leadership role
- Strong organizational and multitasking skills in a fast-paced work environment
- Excellent written and verbal communication skills
- Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Ability to maintain confidentiality and handle sensitive information with professionalism
- Strong interpersonal and leadership skills to guide, support, and manage staff
- Attention to detail and a commitment to accuracy
- Must demonstrate regular and dependable attendance
Desired Qualifications
- Prior experience in the home services, construction, or energy sector
- Familiarity with CRM systems or scheduling software
- Adaptability and problem-solving mindset
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