Office Manager - Fishers, IN
On-siteFishers, Indiana, United States
Job Summary
Champion and strengthen the positive office culture by coaching, mentoring, and developing team members with daily feedback. Recruit, onboard, and nurture future team members while holding employees accountable to organizational standards and SOPs. Partner with doctors and leadership to enhance the patient experience, oversee office performance, staffing, and scheduling, and resolve patient concerns professionally. Lead office meetings, drive continuous improvement, and maintain operational proficiency, including stepping into frontline roles as needed. Put patients first in every decision by delivering excellent service with compassion and integrity.
Required Qualifications
- Leadership or management experience developing successful teams
- Excellent communication, coaching, and problem-solving skills
- Strong organizational skills and emotional intelligence
Desired Qualifications
- Bachelor's degree in Business, Hospitality, Healthcare Administration, Organizational Leadership, or related field
- Leadership experience in healthcare, hospitality, luxury retail, or another service-focused environment
- Previous optical experience
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