Office Manager
On-siteRocky Mount, North Carolina, United States
Job Summary
Direct and execute the overall sales and profitability of an individual office location through the effective execution of Total Patient Experience (TPE). Manage all operations including team member support, merchandising, inventory management, training, and safety. Develop working relationships with doctors and serve as a liaison between the medical team and office staff. Conduct performance reviews, compensation evaluations, and coaching based on KPI scorecards. Maintain the facility to corporate standards, ensuring compliance with HIPAA, OSHA, and hazardous material handling requirements. Monitor cash handling policies, submit financial documents accurately, and oversee day-to-day tasks such as scheduling, report generation, and supply ordering. Exercise independent judgment to achieve revenue and EBITDA growth.
Required Qualifications
- Mangement experience
- Favorable result on background check
- Must be able to provide proof of identity and right to work in the United States
- Proficient in Microsoft Excel
- Proficient in Microsoft Word
- Proficient in Microsoft PowerPoint
- Proficient in Microsoft Outlook
- Ability to lift, carry, push, and pull items up to 25 lbs
- Strong fine motor skills
- Full use of hands
- Visual acuity including color, depth, peripheral vision, and ability to adjust focus
- Auditory acuity
- Ability to walk 75% of the time
- Ability to sit 50% of the time
- Ability to stand 50% of the time
- Ability to bend, stoop, and reach
- Ability to grasp
- Ability to write/type
- Ability to use technology
- Ability to drive occasionally
- Ability to climb occasionally
- HSD or GED
Desired Qualifications
- Industry related experience
- ABO
- NCLE
- LDO
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