Office Manager
$52,000–$83,200 year
On-siteSan Francisco, California, United States
Job Summary
Create and manage inspection reports, track repairs, and generate retest reports while ensuring all documentation is complete and compliant. Track inspections through completion, follow up directly with technicians via phone, text, and email to resolve missing information, and send completed reports to customers and upload them to compliance portals. Prepare repair and service estimates, collaborate with the Coordinator and Portfolio Manager to ensure accurate labor and materials, and track estimate approvals. Maintain organized tracking in Google Sheets or Excel, perform internal audits of reports, and communicate professionally with customers regarding status and next steps. Work overtime or weekends as needed.
Required Qualifications
- Strong organizational skills and attention to detail.
- Experience using Google Sheets and/or Excel, Adobe, Microsoft Word.
- Ability to manage deadlines and high volume of tasks in an organized way.
- Comfortable following up persistently with technicians and internal teams.
- Ability to apply judgment when preparing estimates.
- Flexibility to adapt to changing priorities in a dynamic work environment
- Ability to work Overtime or Weekends ad needed or requested.
Desired Qualifications
- 2+ years of experience in compliance, service coordination, or a related operations role in a service industry preferred.
- Familiarity with Fire Life Safety industry and NFPA standards preferred.
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