Office Manager - Clinic Operations - Greenwich, CT
$60,000–$80,000 year
On-siteGreenwich, Connecticut, United States
Greenwich, Connecticut, United StatesOn-siteFull Time$60,000–$80,000 yearSmall
Full TimeSmall
Job Summary
Manage the front desk and clinic operations by greeting patients, scheduling appointments, and coordinating with Audiologists. Troubleshoot hearing aids, mobile apps, and device connections while processing purchases, returns, and warranty requests. Maintain accurate records in Salesforce, oversee inventory, and coordinate with vendors and building management to ensure smooth daily workflows. This full-time, in-person role supports a mission-driven startup designing better hearing aids for life, working closely with product and operations teams to enhance the patient experience.
Required Qualifications
- 2+ years of experience in office management, clinic operations, front desk support, or customer service
- ideally in a healthcare or patient-focused environment
- Excellent communication and interpersonal skills
- friendly, professional approach
- Strong organizational skills
- ability to manage multiple priorities in a fast-paced environment
- Confidence troubleshooting issues
- solving problems quickly
- supporting patients with care and empathy
- Comfort using digital tools and systems
- proactive, self-starter mindset
- strong attention to detail
Desired Qualifications
- Salesforce experience
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