Office Manager
$55,000–$55,000 year
On-siteChester, Pennsylvania, United States
Job Summary
Manage the Center for Family Health at Eastside by ensuring completion of patient registration forms, verifying insurance fields, and qualifying sliding fee applications. Supervise front desk staff, arrange clinical coverage, monitor patient flow, and approve payroll and leave requests. Maintain daily statistical logs, secure co-payments, and prepare the Daily Operating Report to administration by 11:00 a.m. Oversee equipment, supplies, facility repairs, and monthly site meetings to disseminate policies. Train new employees on practice management systems and assist with software troubleshooting. Requires a valid driver's license, proficiency in EMR systems, and the ability to function independently in a high-pressure healthcare environment.
Required Qualifications
- Associate Degree or Post High School Education
- Bachelor's Degree
- Two or more years' experience in a leadership role
- Current COVID-19 and flu vaccines
- Good written and verbal communication skills in English
- Outstanding customer service skills, including conflict resolution
- Strong leadership skills, including the ability to mentor and train
- Able to function independently in a high-pressure environment
- Proficient knowledge of data entry
- Experience in a healthcare setting
- Proficient in EMR systems
- Positive and enthusiastic demeanor while directly working with patients and coworkers
- Sound judgment, problem-solving, and decision-making skills
- Possession of a valid driver's license
- Complete child abuse and criminal background checks
Desired Qualifications
- Bachelor's Degree
- Possession of a valid driver's license and a licensed automobile
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