Office Manager / Center Manager
$52,000–$72,800 year
On-siteConcord, California, United States
Job Summary
Oversee daily operations of the Urgent Care facility, leading non-provider staff including Medical Assistants, Receptionists, and X-Ray Techs. Manage patient flow, scheduling, and resource efficiency while monitoring key performance indicators like wait times, patient satisfaction, and budget adherence. Ensure full compliance with healthcare regulations and handle recruiting, onboarding, payroll, and performance management. Serve as the primary liaison with leadership, communicating performance data and improvement plans. Jump in to support on the floor during peak hours. Requires 3+ years of healthcare management experience, proficiency in EMR and payroll systems, and BLS certification. Full-time role with weekend/evening shifts and float coverage.
Required Qualifications
- 3+ years of healthcare management experience
- Strong leadership background
- Active BLS certification
- Proficient in scheduling and payroll systems
- EMR experience
- Solid understanding of healthcare administration, compliance, and budget management
- Excellent communicator with strong emotional intelligence and decision-making skills
- Must be able to lift up to 25–30 lbs
- Must be available for weekend/evening shifts and float coverage
Desired Qualifications
- Clinical experience
- Medical Assistant certification
- Experience in urgent care, outpatient, or ambulatory care
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