Office Manager - Bedford
$50,920–$57,030 year
On-siteBedford, Indiana, United States
Job Summary
Orients and trains staff on procedures, equipment, and customer service skills while performing job reviews and providing ongoing staff development. Negotiates and resolves problems for clients or staff, ensuring a smooth interface between the front office, clients, clinic staff, providers, and visitors. Supervises staff responsible for daily client service documentation and determines client eligibility for programs or assistance. Develops and supervises clinic reception and external communication systems, including implementing the client appointment and patient fee collecting systems. Oversees front office modules in electronic medical records and maintains responsibility for the accuracy and timeliness of daily packet and variance reports. Operates within budget and analyzes work flow to implement process improvements where necessary. Requires three to five years of experience in health insurance or billing, preferably in healthcare, with one year of management experience preferred. Full-time role with Monday through Friday hours from 7:30 a.m. to 6:00 p.m.
Required Qualifications
- Three (3) to five (5) years of prior experience in health insurance or in billing and collection, preferably in the health care field
- Must be able to operate general office equipment, including computers, telephone, etc.
- Proficient in computer skills, including typing and use of Microsoft Word, Excel, Outlook, eCW, etc.
- Understanding of federal and state employment laws, practices, and procedures as they pertain to employee relations
Desired Qualifications
- One (1) year of management or supervisory experience preferred
- Bachelor's degree preferred
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