Office & Executive Experience Coordinator
$60,000–$70,000 year
On-siteNew York City, New York, United States or New York, United States
Job Summary
Host board members, clients, and partners at the New York headquarters while maintaining reception, lobby, and shared spaces. Manage the main phone line and coordinate travel, accommodations, and ground transportation for senior executives and board members. Support leadership with calendar management, briefing materials, meeting summaries, and expense reports alongside the CEO's Executive Assistant. Coordinate board meetings, leadership offsites, and internal events by overseeing conference room scheduling, A/V setup, catering, and vendor liaison. Monitor office and kitchen supply levels, liaise with building management and maintenance personnel, and ensure the workspace reflects the institution's culture of excellence. Provide on-site support during business hours with occasional early mornings or evenings for special events. Full-time, on-site presence required Monday through Thursday.
Required Qualifications
- 3+ years of experience in hospitality, guest services, office management, executive assistance, or a similar client-facing professional support role
- Strong organizational, communication, and interpersonal skills with a polished and service-driven presence
- Demonstrated ability to multitask in a fast-paced environment with discretion, confidentiality, and sound judgment
- Must be available for full-time, on-site presence at the New York headquarters
- Warm, poised, and professional demeanor
- Hospitality-first mindset with genuine care for the guest and employee experience
- Proactive, anticipatory, and resourceful problem solver
- Exceptional attention to detail and pride in maintaining high standards
- Graceful under pressure and adaptable in a dynamic environment
- Trustworthy, discreet, and confident engaging with senior leadership
- Proficiency with Microsoft Office Suite and Outlook
Desired Qualifications
- experience in financial services or corporate environments preferred (bank policies – T&E and perquisites)
- familiarity with travel and expense systems (e.g., Concur, Navan)
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