Office & Executive Experience Coordinator
$60,000–$70,000 year
On-siteNew York City, New York, United States or New York, United States
Job Summary
Host board members, clients, and visitors at the New York headquarters while maintaining the reception, lobby, and shared spaces to ensure an organized, refined environment. Manage general inquiries on the main phone line with courtesy and support a select number of senior executives and board members with calendar management, travel coordination, and logistics including flights, accommodations, and ground transportation. Oversee conference room scheduling, A/V setup, catering, and room layouts for board meetings, leadership offsites, and executive sessions, liaising with vendors to ensure flawless execution. Monitor office and kitchen supply levels, maintain workspace readiness, and serve as the liaison to building management and maintenance personnel. Provide on-site support during business hours with occasional early mornings or evenings for special events.
Required Qualifications
- 3+ years of experience in hospitality, guest services, office management, executive assistance, or a similar client-facing professional support role
- Strong organizational, communication, and interpersonal skills with a polished and service-driven presence
- Demonstrated ability to multitask in a fast-paced environment with discretion, confidentiality, and sound judgment
- Must be available for full-time, on-site presence at the New York headquarters
- Warm, poised, and professional demeanor
- Hospitality-first mindset with genuine care for the guest and employee experience
- Proactive, anticipatory, and resourceful problem solver
- Exceptional attention to detail and pride in maintaining high standards
- Graceful under pressure and adaptable in a dynamic environment
- Trustworthy, discreet, and confident engaging with senior leadership
- Must be able to lift 50 lbs
Desired Qualifications
- experience in financial services or corporate environments preferred (bank policies – T&E and perquisites)
- Proficiency with Microsoft Office Suite and Outlook
- familiarity with travel and expense systems (e.g., Concur, Navan) is a plus
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