Office Coordinator (Temporary)
On-siteWilmington, Delaware, United States
Job Summary
Accept interment and entombment orders, inquiries, and service requests via phone and in person. Enter purchase, memorialization, and program data into the database while processing invoices, receipts, and Certificate of Burial Rights. Manage lot cards, folders, decoration programs, and memorial candle programs. Prepare bank deposits, monitor accounts receivable and payable, and maintain confidential correspondence and filing. This temporary full-time role spans approximately four months with a Monday through Friday schedule from 8:30 am to 4:00 pm, though occasional outside hours may occur. The position reports to the Superintendent and collaborates with foremen, family service representatives, and coordinators at other locations. Candidates must possess strong customer-facing experience, proficiency with Microsoft Office/365, and the ability to interact with diverse backgrounds under extenuating circumstances.
Required Qualifications
- Associates degree
- three years of customer-facing office experience
- equivalent combination of education and experience
- Proficiency with Microsoft Office/365
- Excel
- Word
- email applications
- Database entry experience
- General bookkeeping knowledge
- The ability to interact with people under extenuating circumstances
- Self-motivated professional
- demonstrated sound judgment
- initiative
- problem-solving ability
- Excellent written and verbal communication skills
- Ability to multitask
- establish priorities
- complete job responsibilities with minimal supervision
- Ability to maintain confidentiality
- Ability to build trust and rapport with individuals from diverse cultural, socio-economic, and ethnic backgrounds
- Willingness to consent to a satisfactory criminal background check
- Willingness to consent to a drug screening
- Commitment to the mission and values of the Catholic Diocese of Wilmington
- Monday through Friday schedule
- 8:30 am - 4:00 pm schedule
- Willingness to work days or times outside the normal work schedule
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