Office Coordinator
$37,440–$37,440 year
On-siteCincinnati, Ohio, United States
Job Summary
Answer and operate the MRSS crisis line with professionalism, dispatch therapists to community locations, and open/close client cases while ensuring all administrative and insurance requirements are met. Maintain and update client demographic, contact, and financial information; manage data collection and reporting processes; and conduct bi-monthly data audits. Check clients in for office-based appointments, scan documents, and complete additional administrative tasks as assigned. Collaborate with MRSS staff and community partners to support program success while adhering to all agency policies and confidentiality standards.
Required Qualifications
- High School Diploma or GED
- Strong organizational and administrative skills
- Excellent customer service abilities
- Strong verbal and written communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Proficiency with data entry and office technology systems
- Ability to read, write, and interpret written documents
- Occasionally lift and move objects weighing up to 20 pounds
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