Office Coordinator
On-site · Fargo, North Dakota, United States
Job Summary
Overview: Oversee daily office operations for a cosmetic and medical dermatology clinic in Fargo, ensuring a smooth, welcoming environment for patients and staff. Responsibilities include enforcing office policies, managing administrative tasks (inventory, reporting, onboarding, communications), supporting leadership to improve systems and processes, planning in-office events and promotions, developing B2B partnerships with local businesses, supporting marketing campaigns to drive patient growth, and fostering community relationships. The role combines operational execution with creative collaboration to support patient acquisition, retention, and overall clinic success.
Required Qualifications
- Decisive with an operational, implementation, and detail-oriented perspective
- Superior interpersonal and communications skills
- Communicate effectively and professionally in both oral and written form
- Operational experience with an emphasis on cost control and effectiveness
- Computer savvy with experience in patient scheduling, Microsoft Office, (CRM and electronic health record desired)
- Strong problem-solving skills. Thinking strategically as well as tactically while being able to get creative and think outside of the box
- Experience working with marketing to achieve revenue growth and to take advantage of new opportunities to grow the practice
- Understanding of regulations and standards pertaining to quality assurance and patient care
- Excellent leadership, coaching, people management, and team development skills; “leads by example”
- Ability to manage multiple projects to promote the practice
- Work cohesively with CPP leadership and clinic owner to achieve initiatives related to overall clinic success
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