Office Clerk - San Jose
$41,600–$41,600 year
On-site · Richmond, California, United States
Job Summary
Office Clerk role at Temco Logistics focused on delivering exemplary customer service and efficient office support. Responsibilities include providing customers with accurate order, delivery, and product information; answering phone calls and emails promptly; ensuring customer satisfaction through follow-up on deliveries and installations; resolving issues or escalating to supervisors when needed; tracking delivery schedules for real-time updates; maintaining product knowledge to support inquiries; monitoring office supply inventory; preparing timely reports, presentations, and proposals; and collaborating across departments to sustain smooth operations. Key skills include strong communication, organization, problem-solving, and proficiency in MS Office; ERP familiarity is a plus. Bilingual candidates are encouraged to apply.
Required Qualifications
- High school diploma or equivalent
- Minimum of 2 years of experience in customer service or office administrative tasks
- Outstanding communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Excellent organizational skills
- Proficiency in MS Office Suite and familiarity with office management software (ERP systems preferred)
- Knowledge of Temco Logistics’ delivery and installation services or related logistics environment is a plus
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