Office Clerk - Kennesaw, GA
$37,440–$37,440 year
On-siteKennesaw, Georgia, United States
Job Summary
Provide customers with accurate information regarding orders, delivery status, and product details while answering phone calls and emails promptly. Resolve customer issues efficiently, escalate unresolved matters to supervisors as needed, and ensure satisfaction through follow-up communications. Monitor and track delivery schedules to provide real-time updates, maintain expert knowledge of Temco Logistics' products, and manage office supply inventory. Prepare timely reports and collaborate with colleagues to maintain seamless operations. This role requires a high school diploma, two years of customer service experience, and proficiency in MS Office Suite. Apply now to join a team redefining final mile delivery.
Required Qualifications
- High school diploma or equivalent
- Minimum of 2 years of experience in customer service or office administrative tasks
- Outstanding communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Excellent organizational skills
- Proficiency in MS Office Suite
- Familiarity with office management software (ERP systems)
Desired Qualifications
- Knowledge of Temco Logistics' delivery and installation services or a related logistics environment
- Ability to adapt to a fast-paced, customer-driven environment
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