Office Clerk - $19.52/hr
$40,602–$40,602 year
On-siteIndianapolis, Indiana, United States
Job Summary
Review manifests, bills of lading, and delivery receipts to locate and correctly place over, short, damaged, and missing freight. Assist terminals and customers regarding freight discrepancies, request dispositions for redelivery, reconsignment, and returns, and research mis-delivered freight to ensure proper delivery. Handle daily telephone and written communication with internal and external customers, process billing for disposition freight, and prevent claims. Train on procedures with no prior trucking experience required, though office experience is a plus. Perform primarily sedentary duties in a fast-paced environment requiring strong computer skills and attention to detail.
Required Qualifications
- High School completion or equivalent
- Valid Driver License
- Computer skills including Microsoft Office
- Ability to multi-task in a fast-paced environment
- Detail-oriented, problem-solver, self-motivated
- Excellent verbal and written communication skills
- Ability to establish and maintain great relationships with customers
- Ability to work in a team as well as individually
- Excellent attendance
Desired Qualifications
- Office experience is a plus
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