Office Associate
On-siteAlpharetta, Georgia, United States
Job Summary
Deliver exceptional customer experiences at Morningstar Storage by assisting customers, responding to inquiries, and supporting property sales through lead follow-up and pricing knowledge. Collaborate with the Property Manager to manage daily office operations, learn property systems, maintain site organization and curb appeal, conduct property walk-throughs, and ensure smooth hand-offs with teammates. Utilize the technology platform and daily checklists to manage leads, documentation, and procedures while maintaining a positive, team-oriented approach and a quality customer experience. The role emphasizes problem-solving, organization, and independent work to support operational excellence and customer satisfaction.
Required Qualifications
- High School diploma or GED required
- Associates or Bachelor’s degree is a plus but not required
- Valid driver’s license in the state of employment
- Proficiency in Microsoft Office Suite and ability to navigate multiple systems
- Willingness to work a flexible schedule
- Availability for working weekends is required
- All candidates extended an offer for employment must pass a pre-employment background check
- Self-motivated, dependable, and able to work independently
- Strong customer service and organizational skills
- Ability to deliver exceptional customer experiences and support sales goals
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