OFFICE ASSISTANT- SURGERY

Greet patients, families, and visitors while answering phones, taking messages, and directing calls to appropriate staff. Verify patient demographics, input insurance information, and manage billing and auditing procedures. Schedule appointments, process pre-authorizations, and submit payor source prior approvals. Organize patient charts, scan documents, file records, and manage incoming mail and outgoing correspondence. Maintain accurate supply levels, temperature logs, and a secure filing system. Ensure provider signatures are obtained on necessary documents and refer patients for payment arrangements as needed.