Office Assistant
$39,520–$45,760 year
On-siteKalamazoo, Michigan, United States
Job Summary
Coordinate caregiver recruitment, interview scheduling, and onboarding paperwork while ensuring all employment documentation is completed and filed according to policy. Prepare client welcome packets, enter lead information, and maintain strict confidentiality regarding client and caregiver files. Support the Office Manager and owner with general administrative functions including phone screening, data entry, mail handling, supply management, and billing tasks. Maintain organized physical and electronic records for both clients and caregivers. This full-time role offers paid training and growth opportunities within a franchise system dedicated to in-home senior care.
Required Qualifications
- High school diploma or equivalent
- At least one year of administrative, clerical, or customer service experience
- Working knowledge of Microsoft Office suite
- Strong organizational skills
- Attention to detail
- Ability to juggle multiple priorities
- Excellent communication skills
- Problem-solving skills
- Strong desire to serve others
- Background checks and other pre-employment screening
Desired Qualifications
- Associate's or Bachelor's degree
- Prior experience in home care or the health care industry
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