Office Assistant

Scan member and caregiver charts daily, performing routine audits for annual evaluations, criminal background checks, and policy acknowledgments. Identify missing documentation and notify case managers via email within 24 hours, while running background checks and updating client files as needed. Maintain a detailed daily log of all scanned charts, completed audits, communications sent, and processed checks. Collaborate with case managers, onboarding coordinators, and clinical team members to ensure records remain current, adhering strictly to HIPAA and confidentiality standards.