Office Assistant - Practice
$38,875–$54,101 year
On-siteCamden, New Jersey, United States or Mount Holly, North Carolina, United States
Job Summary
Answer and screen phone calls by the third ring, directing inquiries to appropriate staff while ensuring information accuracy. Schedule patient appointments and register patients, updating and verifying system demographics and insurance details. Perform billing functions including entering charges and payments, collecting co-pays, reconciling batches, and preparing deposits. Prepare referrals and obtain required pre-certifications. May train and direct office assistants at sites, including preparation of work and training schedules, serving as an office resource and mentoring role model. Requires 0-2 years of medical office experience and strong multi-tasking abilities.
Required Qualifications
- Excellent communication and customer service skills
- Must have strong multi-tasking abilities
- Must have computer literacy
- 0-2 years Medical Office experience
- HS diploma or equivalent
- Must be able to answer and screen phone calls
- Must be able to direct calls to appropriate staff members
- Must be able to schedule patient appointments
- Must be able to register patients
- Must be able to update and verify system demographics and insurance information
- Must be able to enter charges and payments
- Must be able to collect co-pays
- Must be able to reconcile batches and prepare deposits
- Must be able to prepare referrals
- Must be able to obtain pre-certifications
- Must be able to train and direct office assistants
- Must be able to prepare work and training schedules
- Must be able to act as an office resource and mentoring role model
- Must be located in Voorhees or Sewell, South Jersey
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