Office Assistant

Office Assistant on the Client Services team responsible for accounts receivable follow-up, including insurance-denied/rejected claims, self-pay and litigation accounts, and communication with patients to secure timely payments. Tasks include follow-up on unpaid claims, establish payment plans per collection procedures, process mail and credit status reports, initiate account adjustments and write-offs as needed, participate in team meetings, and assist with training/cross-training of staff. Requires working under supervisor guidance within established practices to support cash flow and reduce A/R days. Familiarity with payor procedures and insurance follow-up is expected.