Office Assistant
$33,280–$33,280 year
On-site · Lewiston, Maine, United States
Job Summary
Bilingual Office Assistant to support daily front desk and administrative operations for Maine Immigrant & Refugee Services (MEIRS). Responsibilities include opening the office at 8:00 AM, covering reception during business hours, handling agency-wide phone calls and messages, scheduling interpretation services, coordinating and managing interpreters, entering and managing referrals in APS and Pimsy, updating client demographic information and required documentation, scanning/uploading documents to the MEIRS electronic records system, assisting with compliance and quality assurance reviews, maintaining knowledge of procedures and documentation standards, distributing updated policy information, protecting client information, coordinating with service providers and partner agencies, participating in meetings and trainings, submitting referrals to APS when appropriate, and performing additional duties as needed. Requires strong organizational and multitasking abilities, excellent communication, confidentiality, data entry accuracy, and proficiency with Microsoft Office; bilingual abilities preferred to support a multicultural environment and diverse client population.
Required Qualifications
- High school diploma or equivalent required
- Associate degree in Business Administration, Management, or related field preferred
- Minimum of one year of administrative or office support experience preferred
- Experience working in multicultural or human services settings is highly desirable
- Language Requirements: Must speak and write English fluently; Fluency in another language strongly preferred (e.g., Somali, Maay Maay, Kiswahili, French, Portuguese, Lingala, Arabic, Pashto, Dari)
- Familiarity with Microsoft Office Suite; experience with electronic records or client management systems preferred
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