Office Assistant II (JR-00592)
$35,006–$35,006 year
On-siteVirginia Beach, Virginia, United States
Job Summary
Process approximately 40 code enforcement cases daily, answer citizen calls and emails for complaint intake, and prepare correspondence following established procedures. Schedule inspections, coordinate with staff, and process incoming mail, liens, and lien payments. Scan and upload documents into electronic case files while providing administrative support to field inspectors and residents to maintain community standards and compliance with the Virginia Maintenance Code. Work independently in a fast-paced environment managing multiple priorities with strong computer skills and communication abilities.
Required Qualifications
- Ability to thrive in a fast-paced, customer-focused environment
- Strong computer skills with the ability to quickly learn new software and databases
- Excellent verbal and written communication skills
- Ability to remain professional, empathetic, and calm when handling difficult situations
- Strong organizational skills with the ability to manage multiple priorities accurately
- Ability to work independently and as part of a collaborative team
- Dependable, self-motivated, and service-oriented
- Experience answering multi-line phones and interacting with the public
- Ability to follow structured procedures while adapting to changing workloads
Desired Qualifications
- Proficiency with computers, scanners, copiers, and online database systems preferred
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