Office Assistant - Hayes Medical Center
On-site · Hayes, Virginia, United States
Job Summary
Office Assistant at Hayes Medical Center in Hayes, VA. Responsibilities include checking in/out patients, verifying insurance eligibility, maintaining patient demographics in registration software, greeting patients, answering multi-line phone, scheduling/rescheduling appointments, creating/scheduling referrals, chart prep, and providing information to patients. May float to other practices within the region to provide support. Emphasizes exceptional customer service, accurate registration, and maintaining a clean, organized reception area.
Required Qualifications
- Education: High School Diploma or GED (Required)
- Experience: 1 year Medical Office experience (Preferred)
- Experience: Medical office environment familiarity
- Strong customer service and communication skills
- Ability to greet patients and manage multi-line phone system
- Ability to enter/update patient demographics accurately
- Ability to schedule/reschedule appointments and manage referrals
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