Office Assistant
On-siteSpringboro, Ohio, United States
Job Summary
Greet patients professionally, communicate delays, and organize patient flow while entering data into electronic ordering systems. Maintain patient orders by resolving incomplete requisitions, contacting providers for missing codes, and verifying or creating demographics in Atlas. Manage daily communications by answering phones, responding to voicemails and faxes, and auditing the fax file monthly. Accept and log drop-off specimens, provide collection kits, and arrange STAT transportation. Address patient questions, offer copy requests, and assist with supply orders and PSC reports. Follow all compliance, regulatory, and company policies while adhering to safety standards and PPE requirements. Weekend rotation may be scheduled as needed per department policy.
Required Qualifications
- Must be a high school graduate or equivalent
- Must have reliable transportation
- Must have a valid driver's license
- Must have a cleaning driving record
- Must maintain auto liability insurance in accordance with state law
- Must meet and maintain CompuNet's corporate insurance carrier's auto liability standards
- Must be able to organize and complete work in an efficient and timely manner
- Must have good communication skills
- Must be available for weekend rotation as scheduled per department policy
- Must adhere to safety, ergonomic, and health policies
- Must comply with PPE requirements in lab or biohazard areas
- Must complete required safety training and health evaluations promptly
- Must have a proactive approach to identifying and addressing safety hazards, promoting safety awareness
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