Office Assistant - Centralized Registration BORDENTOWN (schedule flexibility & travel required)
$38,875–$54,101 year
On-siteBordentown, New Jersey, United States
Job Summary
Answer and screen phone calls by the third ring, directing inquiries to appropriate staff while ensuring accuracy. Schedule patient appointments and register patients, updating and verifying system demographics and insurance information. Perform billing functions including entering charges, collecting co-pays, reconciling batches, and preparing deposits. Prepare referrals and obtain pre-certifications as required. Train and direct office assistants at sites, managing work schedules and serving as a mentoring resource. Requires 0-2 years of medical office experience and strong computer literacy. Full-time on-site role at Virtua Health in Bordentown.
Required Qualifications
- Excellent communication and customer service skills
- Must have strong multi-tasking abilities
- Must have computer literacy
- 0-2 years Medical Office experience
- HS diploma or equivalent
- Must be able to answer and screen phone calls
- Must be able to direct calls to appropriate staff
- Must be able to schedule patient appointments
- Must be able to register patients
- Must be able to update and verify system demographics and insurance information
- Must be able to enter charges and payments
- Must be able to collect co-pays
- Must be able to reconcile batches and prepare deposits
- Must be able to prepare referrals
- Must be able to obtain pre-certifications
- Must be able to train and direct office assistants
- Must be able to prepare work and training schedules
- Must be available for travel
- Must be available for schedule flexibility
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