Office Assistant - Ambulatory Multi-Specialty - Bethpage

Provide basic front-desk support for clinical intake operations, including greeting patients, screening calls, and scheduling routine appointments and follow-ups. Collect patient demographic data, verify insurance eligibility, and process co-pays and balances. Complete patient intake documents, including HIPAA and ABN forms, and scan necessary materials into the intake system. Monitor the work queue for timely completion and ensure accurate procedure and diagnosis coding for pre-authorizations and certifications. Assist patients with insurance coverage questions and refer financial matter inquiries to the business office. Maintain organized files, distribute documents, and restock office supplies while ensuring patient confidentiality.