Office Assistant
$35,360–$37,128 year
On-siteLynchburg, Virginia, United States
Job Summary
Answer telephones, manage front desk duties during peak hours or staff absences, and sort, organize, and maintain office records. Perform general administrative tasks including billing, typing, word processing, office machine operation, and filing. Assist with new patient enrollments, insurance/billing reports, and patient drug testing procedures as necessary. Operate computer systems for data entry and adhere to HIPAA and 42 CFR Part 2 confidentiality regulations. Work Monday through Friday from 5:45 AM to 2:15 PM with rotating Saturday shifts from 6:45 AM to 9:15 AM. Support the Lynchburg Comprehensive Treatment Center's mission to provide medication-assisted treatment in the fight against the opiate epidemic.
Required Qualifications
- High school diploma or equivalent
- Previous administrative experience in a healthcare setting
- Comfortable working in an opioid treatment program (OTP) / recovery environment
- Skilled in answering phones, greeting patients, and providing front-desk support
- Experience with billing processes, patient check-in, and appointment scheduling
- Proficient with computer systems, word processing, and basic data entry
- Familiarity with office equipment and general clerical duties (scanning, faxing, filing)
- Strong organizational skills, attention to detail, and ability to multitask
- Professional and courteous communication skills (in person, by phone, and in writing)
- Ability to maintain confidentiality and comply with HIPAA and 42 CFR Part 2 regulations
- Dependable, team-oriented mindset with a focus on supporting clinical staff and patients
- Monday - Friday 5:45 AM - 2:15 PM
- Rotating Saturdays 6:45 AM - 9:15 AM
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