Office Agent - Ocean Cargo (MSP)
On-siteMinneapolis, Minnesota, United States
Minneapolis, Minnesota, United StatesOn-siteFull TimeHigh School Or EquivalentMedium
Full TimeHigh School Or EquivalentMedium
Job Summary
Prepare statistics and reports for customers, maintain logs and files, and make accurate data entries. Provide shipment details and handle documentation for tracing actions while keeping customers informed of progress. Deposit customer funds regularly and survey work areas for safety hazards. Challenge unauthorized access to non-public zones and report discrepancies to supervisors immediately. Handle messages requiring immediate responses, check daily briefings, and bring customer issues to a supervisor's attention. Work independently and as part of a team to ensure neat, clean, and orderly office conditions.
Required Qualifications
- Customer Service and Warehouse: 1 year
- High school diploma or GED
- At least 18 years of age
- Valid and unexpired US Driver's license
- Ability to lift up to 70 lbs
- Intermediate computer skills, particularly in Microsoft Office programs
- Ability to clearly understand and communicate in English when performing essential job functions
- Ability to handle stress in a fast-paced, high-noise environment, and meet deadlines
- Ability to pass all pre-employment screenings, background checks, and government security background checks, and post offer drug screens
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