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Ground HandlingPosted 1 month ago
EXPIRED

Office Agent

$37,440–$37,440 year

On-siteDetroit, Michigan, United States

Full TimeHigh School Or Equivalent

Job Summary

Prepare flight documents, handle international cargo paperwork, and interact with U.S. Customs to ensure compliance with local and international laws. Process payments, collect air freight charges, and manage flight transfers while adhering to Dangerous Goods Requirements. Answer incoming calls and perform other duties as assigned in an airport environment involving extreme weather and elevated noise. Must be able to lift 50+ lbs, work varied hours including swing and graveyard shifts, and hold a valid driver's license.

Required Qualifications

  • High School diploma or GED equivalent
  • Must be 18 years or older
  • Ability to work in Microsoft Office programs (Word, Excel, Outlook)
  • Must be willing to work outside in all types of weather and elevated noise levels within the airport environment
  • Ability to work efficiently under time constraints
  • Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays
  • Must pass background check, pre-employment drug test and obtain security clearance
  • Must have authorization to work in the U.S.
  • Must have valid Driver's license
  • Must be able to lift 50+ lbs on a regular basis
  • Must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time
  • Must have sufficient vision and ability to safely perform the essential functions of the position

Desired Qualifications

  • Be pleasant with others on the job and display a good-natured, cooperative attitude
  • Be reliable, responsible, and dependable, and fulfill obligations
  • Strong attention to detail
  • Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations
  • Accept criticism and deal calmly and effectively with high stress situations be open to change (positive or negative) and to considerable variety in the workplace
  • Willingness to take on responsibilities and challenges
  • Be sensitive to others' needs and feelings and be understanding and helpful on the job

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