Office Administrator Manufactured Housing Community
$41,600–$49,920 year
On-siteNew Castle, Colorado, United States
Job Summary
Represent Investment Property Group in a positive and professional manner while providing administrative support to the Community Manager and office team with daily operations. Assist prospective residents by answering questions, scheduling appointments, and conducting property tours, then process rental applications and ensure all required documentation is complete. Support lease preparation, move-in paperwork, and other administrative tasks as needed, while helping maintain office organization and ensuring paperwork is completed accurately and timely. Deliver professional customer service to current and prospective residents while supporting overall community operations at Apple Tree Park Estates, a 294-unit manufactured housing community in New Castle, CO.
Required Qualifications
- Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members
- Exceptional time management and problem-solving skills
- Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic
- Experience with rent collection and delinquency management
- Ability to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property
- Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement
- Ability to handle complaints and ensure community standards are upheld
- Strong verbal and written communication skills to interact with tenants, contractors, and local authorities
- Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates
- Proficiency in property management software (i.e., Yardi, CRM, Blue Moon, Rent Café, Vendor Café, Client Central)
- A positive attitude
- Must have a valid driver's license
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