Office Administrator/Client Specialist

Greet walk-in clients, answer office calls, and conduct eligibility screenings for families seeking program assistance. Process website applications, financial requests, and emergency needs while maintaining internal databases and distributing documentation. Build community resource databases, provide referrals, and facilitate service coordination to ensure client needs are met. Document daily case notes, submit participant files, and enter data into Salesforce. Perform administrative duties including ordering supplies, tracking expenses, and preparing grant reports. Assist in gathering data for funding applications and conduct outreach to community groups and events.