Office Administrator ($18-$21/hour)
$37,440–$43,680 year
On-siteClearwater, Florida, United States
Job Summary
Answer incoming customer requests, act as a liaison between customers and staff, and schedule service and maintenance appointments. Maintain and update customer records, process invoice payments, and provide product information while troubleshooting issues. Develop and maintain a knowledge base of evolving products and services, and participate in in-house training on office software. This non-exempt role requires sitting or standing at a workstation with occasional lifting up to 10 pounds in an indoor office environment. You will cultivate strong rapport with customers and co-workers, organize tasks effectively, and work independently with integrity. Southern Home Services offers flexible schedules, paid time off, and comprehensive medical benefits.
Required Qualifications
- Minimum of 1-year administrative or customer service experience in an office setting
- Ability to easily cultivate strong rapport with customers and co-workers
- Find it rewarding to organize, prioritize and manage time effectively to see a task through to completion
- Work well independently & with integrity in a structured yet relaxed environment
- Enjoy patiently, empathetically helping others
- Excellent written and verbal communication skills
- Ability to stand, walk and sit; talk or hear, both in person and by telephone
- Use hands to type, handle or feel objects or controls; reach with hands and arms
- Occasionally stoop, kneel, bend, crouch and lift up to 10 pounds
- Work is usually performed in an indoor office environment
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