Office Administrative Assistant
On-siteCharlotte, North Carolina, United States
Job Summary
Answer phones and greet customers, then process purchase orders, invoices, and shipping paperwork while assisting with returns, warranties, and credit documentation. Schedule deliveries and coordinate across sales, warehouse, and management teams to ensure accurate, organized records. Maintain branch operations by supporting all departments and keeping everything running smoothly daily. D&L Parts Company is a family-owned wholesale distributor specializing in HVAC and appliance parts. We value dependability, strong customer service, and quick system learning, offering a supportive environment with competitive pay and benefits.
Required Qualifications
- Loves staying organized and juggling multiple priorities
- Has outstanding customer service skills
- Is dependable and takes pride in their work
- Enjoys being part of a team
- Learns new systems quickly
- Has strong Microsoft Office skills
Desired Qualifications
- Experience processing manufacturer warranties, RMAs, or product returns
- HVAC, appliance parts, or wholesale distribution experience
- Experience with ERP systems such as Epicor, NetSuite
- Bilingual (English/Spanish)
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