Office Admin

Answer phones and handle enquiries as the first point of contact for shops and wholesale customers. Maintain and update customer/shop orders, process daily order plan changes, and enter, amend, and approve orders on Cybake including delivery modifications. Print production reports for bakers, process online orders for Blackbird Online Shop goods, and manage customer complaints via Google and email. Support new account onboarding by sending documents and liaising with logistics, while ensuring consumables, stationery, and printed labels remain stocked. Manage general office admin including post, internal mail, and workspace organization. Work weekends from 07:30–15:30 at £15 per hour in a friendly bakery environment.