Ochsner DME Supervisor - Respiratory
On-siteNew Orleans, Louisiana, United States
Job Summary
Lead daily operations for the respiratory department's appointment desks by supervising staffing, training, and staff development. Manage operational functions, implement policies, and drive initiatives to improve efficiency, serve customers, and maintain high morale. Work closely with clinical colleagues and physicians to assess and improve unit procedures while monitoring team performance. Resolve patient complaints immediately, ensure compliance with regulatory standards, and adapt communication styles to diverse patient populations. Manage flexible schedules including weekends, holidays, and on-call availability.
Required Qualifications
- High School diploma or equivalent
- 3 years of related healthcare/clinical experience
- exhibited leadership or supervisory experience
- Proficiency in using computers, software, and web-based applications
- Effective verbal and written communication skills
- Ability to present information clearly and professionally to varying levels of individuals throughout the patient care process
- Ability to demonstrate excellent judgment in performing duties
- conflict resolution skills
- Strong delegation skills
- Ability to work a flexible schedule (e.g. 24/7, weekend, holiday, on call availability)
- Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility
- ensures compliance with all such laws, regulations and standards
Desired Qualifications
- Bachelor's degree
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