Ocean Import Coordinator
On-siteCranford, New Jersey, United States
Job Summary
Coordinate end-to-end ocean import shipments, ensuring timely execution from arrival through final delivery. Communicate with customers, overseas agents, ocean carriers, customs brokers, truckers, and internal teams to ensure seamless freight movement. Prepare and distribute pre-alerts, shipment updates, arrival notices, status reports, and other import documentation. Manage Bills of Lading, delivery orders, PODs, invoices, and other shipping docs with high accuracy. Arrange cargo pickups, inland transportation, and final delivery while meeting customer requirements. Negotiate rates with carriers and logistics providers; support customer quotations. Review vendor invoices, reconcile shipment costs, approve payments, and ensure timely billing. Maintain shipment records and operational data in the TMS; handle exceptions and claims. Collaborate with internal departments and international partners to improve performance and service quality. Welcome to Rhenus, a global logistics provider focused on collaboration and future-oriented services.
Required Qualifications
- Bachelor's degree in a related field or equivalent experience
- 3+ years of experience in ocean freight forwarding with a strong focus on import operations
- Experience coordinating with ocean carriers, overseas agents, customs brokers, trucking providers, and other third-party logistics partners
- Proficiency with Microsoft Office (Excel, Word, Outlook); experience with freight forwarding or transportation management systems is a plus
- Strong communication, customer service, and organizational skills
- Attention to detail and accuracy in documentation and records
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