Ocean Freight Manager Benelux
On-siteRotterdam, South Holland, The Netherlands
Job Summary
Define and execute the Dry Ocean Freight strategy across the Benelux region, leading operational excellence, productivity, and service consistency while driving sustainable growth. Develop and implement a procurement strategy including carrier selection, contract negotiations, and capacity planning. Establish strategic relationships with shipping lines, terminals, and inland transport providers to support profitable growth and service reliability. Lead and coach Ocean Freight teams across the Benelux regions, building a customer-focused culture where service delivery remains central to daily decision-making. Monitor commercial and operational performance through KPIs and continuous improvement initiatives while collaborating with regional and global teams.
Required Qualifications
- Significant experience in ocean freight forwarding, including ocean operations, carrier management, and freight forwarding economics
- Proven experience leading and developing operational teams across multiple locations
- Strong knowledge of ocean freight procurement, commercial negotiations, and carrier relationship management
- An established professional network within the Benelux ocean freight, shipping, or logistics market
- Experience driving customer service excellence and embedding a customer-centric mindset within operational teams
- Strong stakeholder management skills with the ability to collaborate effectively across local, regional, and global teams
- Fluency in English
Desired Qualifications
- Dutch and/or French language skills
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