Occupancy Specialist II
On-siteBrighton, Massachusetts, United States
Job Summary
Process resident-related income and asset verification to complete timely recertifications for Section 8 and Low-Income Housing Tax Credit programs. Conduct in-person interviews with tenants and applicants to collect documentation, explain the rent determination process, and prepare move-in paperwork. Address EIV discrepancies and perform monthly voucher processing while maintaining accurate manual and electronic tenant files. Assist the Leasing Coordinator in qualifying, showing, and leasing vacant units, and support successful audit preparation. Perform reception duties, manage wait list applications, and guide less experienced staff. Manage multiple responsibilities flexibly to meet compliance deadlines.
Required Qualifications
- Three years in property management compliance for affordable residential communities
- Certification for processing Section 8 and Low-Income Housing Tax Credit subsidies
- Fair Housing certification
- Must be self-directed
- Detail-oriented
- Well organized
- Team orientated
- Ability to work flexibly in order to manage multiple responsibilities at the same time
- Customer friendly
- Must be patient and kind in multi-cultural environment
- Demonstrates capacity to respect and support older adults to live independent and dignified lives regardless of physical ability
Desired Qualifications
- Experience with Yardi and Rent Café industry-based software
- Proficient in spreadsheet software
- Enormously skilled in math, problem-solving, and interpersonal interviewing
- Bilingual skills in English/Russian or English/Chinese
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