Occupancy & Compliance Specialist
$46,600–$63,030 year
On-siteWashington, District of Columbia, United States or Washington, United States
Job Summary
Lead rent-collection efforts by monitoring delinquency reports, contacting residents, and developing payment plans while conducting proactive outreach such as door knocking and unit visits to resolve arrears. Collaborate with residents to identify payment barriers and connect them with rental-assistance programs, maintaining accurate documentation of all activities and communications. Conduct detailed file audits to ensure adherence to HUD, LIHTC, PACT, and Fair Housing regulations, preparing for agency monitoring visits and processing annual recertifications. Manage applicant waitlists, conduct interviews, and oversee move-in/move-out processes to support occupancy goals, while preparing monthly occupancy, arrears, and compliance reports for management.
Required Qualifications
- 2–5 years in affordable housing compliance, property management, or rent collection
- Strong understanding of HUD, LIHTC, PACT, and local housing authority regulations
- Proficiency with Yardi or comparable housing-management systems
- Strong communication and conflict-resolution abilities
- Comfort with fieldwork, door knocking, and direct resident interaction
- High attention to detail and excellent organizational skills
- Ability to manage confidential information with discretion
- Qualified applicants who are offered a position must pass a pre-employment substance abuse test
Desired Qualifications
- Bachelor's Degree preferred
- COS, LIHTC, TCS, or similar certification preferred
- Or equivalent combination of education and experience
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