Observability Engineer
HybridBangkok, Bangkok, Thailand
Job Summary
Manage Splunk Observability Cloud and Splunk Cloud platforms for log management, metrics, and traces collection via OpenTelemetry Collectors and forwarders. Develop Python applications and custom integrations to extend observability capabilities while designing dashboards, detectors, and alerts through cross-functional collaboration. Ensure system compliance with PCI DSS regulations and provide user support and training to maximize solution value. Act as a Subject Matter Expert proposing complementary solutions like ELK or Grafana when appropriate. This role requires global collaboration with flexibility for time zone differences.
Required Qualifications
- Bachelor's or Master's degree in Computer Science, Software Engineering or related field
- At least 5-7 years of experience in observability or monitoring engineering
- Proven experience with Splunk Observability Cloud (including Infra Monitoring, APM, Log Observer) and Splunk Cloud Log
- Proficiency in OpenTelemetry Collector deployment & configuration
- Experience with AWS cloud services, particularly in logging and storage
- Strong knowledge of Linux operating systems in both on-premise and cloud environments
- This position is based in Bangkok
- The role involves global collaboration, requiring flexibility to accommodate time zone differences
Desired Qualifications
- Splunk O11y Cloud Certified Metrics User certification is a plus
- Splunk Cloud Certified Architect certification is a plus
- Familiarity with alternative observability tools such as ELK Stack, Grafana, and Prometheus
- Technical expertise: Splunk Enterprise Cloud, AWS Cloud, Linux, Gitlab, Jira/Confluence, ServiceNow
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