OB/GYN - Receptionist - Full Time
On-siteMurfreesboro, Tennessee, United States or Main, Punjab Province, Islamic Republic of Pakistan
Job Summary
Greet guests and incoming calls, take accurate messages, and process voicemails and faxes while representing the clinic professionally. Schedule OB/GYN, ultrasound, mammogram, and radiology appointments, manage call center queues, and assist with overdue reminders. Collect patient balances, prepare fee tickets and forms, process payments and receipts, and maintain daily deposits and cash bags. Keep the work area clean, file tickets correctly, and adhere to HIPAA and OSHA guidelines. Be flexible to stay past scheduled times as needed to accommodate patient demands.
Required Qualifications
- High School diploma or GED
- Excellent customer service skills
- Strong skills in communicating effectively with co-workers, providers, and patients
- Ability to conduct daily functions in an appropriate, professional, and compassionate manner
- Ability to manage/prioritize multiple tasks in an efficient and timely manner
- Teamwork attitude
- Flexibility to respond to changing demands
- Ability to react calmly and competently in stressful situations
- Effectively utilize computer systems and programs that are necessary to complete daily tasks
- Knowledgeable of and adhere to all HIPAA and OSHA guidelines
- Knowledgeable of and adhere to all MMC policies and procedures
Desired Qualifications
- Experience preferred but not required
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