O2C Process Excellence Lead
On-site · Böblingen, Baden-Wurttemberg, Germany
Job Summary
Senior Director leads global O2C transformation across end-to-end processes (Plan, Source, Make, Deliver, Order Management, and Customer Service) with SAP/S/4HANA and AI-enabled technologies; shapes the transformation roadmap, governance, and adoption, ensures regulatory/compliance alignment, and drives value realization. Requires 20+ years of program leadership, strong cross-functional and executive stakeholder management, and a track record of large-scale, template-based deployment across countries. Office-based with in-person collaboration at least three days per week, based in Boeblingen, Germany.
Required Qualifications
- Bachelor’s or Master’s degree in Business, Engineering, Information Systems, Computer Science, or a related field
- 20+ years of experience in global program leadership, business transformation, change management, business process management, and technology-enabled transformation
- Deep experience in SAP and S/4HANA transformation, including process design, rollout governance, deployment planning, cutover, stabilization, and value realization
- Strong business architecture capability and ability to translate strategic priorities into scalable process, data, and technology solutions
- Broad end-to-end supply chain knowledge spanning planning, procurement, manufacturing, logistics, order management, and customer service
- Experience leading complex stakeholder environments and influencing senior executives across business and IT functions
- Experience in ERP risk management, transition management, and contingency planning for business-critical deployments
- Excellent communication, facilitation, and executive presentation skills
- Bachelor’s or Master’s degree in a related field; relevant certifications considered a plus
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