O&O Park Team Lead
$39,520–$41,600 year
On-site · Mount Kisco, New York, United States
Job Summary
O&O Park Team Lead at Sky Zone leads from the floor across multiple operational areas (Sales & Service, Parties & Events, and Food & Beverage/Facilities), stepping in as Manager on Duty when senior leaders aren’t on-site. Responsibilities include coaching and delegating to Team Members, ensuring guest experiences are seamless, driving membership and program sales, enforcing safety policies, and maintaining park operations. The role emphasizes hands-on leadership, cross-departmental flexibility, and a focus on guest engagement and operational excellence. Must be at least 18 years old with at least 2 years of progressive experience in operations or guest-facing roles and prior supervisory experience. Availability to work evenings, weekends, and holidays is required. Physical ability to move throughout the park, interact with guests and staff in a high-energy environment, and lift up to 20 pounds. Compensation ranges from $19.00 to $20.00 per hour for full-time employment, with benefits including medical, dental, vision, and a 401(k) plan.”,
Required Qualifications
- Minimum of 2 years of progressive experience in operations or guest-facing roles
- Prior supervisory or leadership experience
- Availability to work evenings, weekends, and holidays
- Background in retail sales, food & beverage, amusement/entertainment, or recreation (preferred)
- Basic proficiency with technology including POS systems and Microsoft Office Suite
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