O&O Park Team Lead
$33,280–$35,360 year
On-siteBallwin, Missouri, United States
Ballwin, Missouri, United StatesOn-siteFull Time$33,280–$35,360 yearSenior LevelENTERTAINMENTLarge
Full TimeSenior LevelLargeENTERTAINMENT
Job Summary
Lead front desk operations, drive membership sales, and manage guest interactions across Sales, Parties, Food & Beverage, and Facilities. Act as Manager on Duty when senior leaders are absent, ensuring safety compliance, incident reporting, and seamless shift procedures. Coach team members on service excellence while overseeing inventory, equipment maintenance, and cleanliness standards. Rotate through all operational areas to maintain flow, execute party programs, and deliver consistent guest experiences. Full-time onsite role with evening, weekend, and holiday availability.
Required Qualifications
- At least 18 years of age or older
- Minimum of 2 years of progressive experience in operations or guest-facing roles
- Prior supervisory or leadership experience
- Availability to work evenings, weekends, and holidays
- Reliable, self-motivated, organized, and eager to grow into higher levels of responsibility
- Strong interpersonal and communication skills with the ability to motivate, coach, and positively influence others
- Sound judgment and the ability to stay respectful, calm, and coachable in high-pressure moments
- Ability to move throughout all areas of the park, interact with guests and team members in a high-energy, often loud environment, and lift and carry a minimum of 20 pounds as needed
Desired Qualifications
- Background in retail sales, food & beverage, amusement/entertainment, or recreation
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